Claims

The cover only matters at claim time. So does the broker.

A loss in this sector moves fast and leaves a chain of evidence. Claims are handled by your authorised broker and the carrier — we make sure you reach them quickly and know what to preserve, because the wording is only as good as how it's handled.

How a claim works

From notice to payment, managed.

STEP 01

Notify immediately

Notify your authorised broker the moment you suspect a loss — most wordings require prompt notification. The clock and the evidence both matter; we make sure you reach the right contact fast.

STEP 02

Preserve the evidence

Secure logs, on-chain transaction data, signing records and control evidence. A digital-asset claim is won or lost on what can be shown.

STEP 03

Carrier assessment

Your authorised broker presents the claim to the carrier and manages the assessment — mapping the loss to the wording, the triggers and the sub-limits agreed at placement.

STEP 04

Settlement

Where the loss is covered, the carrier settles. znobia does not handle or pay claims — these are managed by the authorised broker and the regulated carrier.

Notify a loss

Suspect a loss now? Notify your authorised broker without delay, per your policy wording. If you're not sure who to contact, reach us via the contact pageand we'll point you to the right notification path. Notify first; assemble the detail second.

Get indicative terms for your digital-asset firm.

Tell us how you operate. We'll return a structured view of what's coverable — in plain language, same business day.

Get an introduction See how it works

No obligation · same-business-day acknowledgement*